How to Set Up Your Business Email
Once your business email account has been created, you can access it in one of two ways:
1. Using an email application, such as Microsoft Outlook, Apple Mail, Thunderbird, or the Mail app on your phone.
2. Using Webmail, which lets you access your inbox through an internet browser without installing any software.
Learn More About Webmail Here.
1. Setting Up Your Email in an Email Application
If you’re setting up your email in Outlook, Apple Mail, or another email application, use the following recommended settings.
Incoming Mail Server
Server: mail.yourdomain.co.za
IMAP Port: 993 (Recommended)
POP Port: 995
SSL: Enabled
What is the difference between IMAP and POP?
For most users, IMAP is the recommended option.
Outgoing Mail Server (SMTP)
Server: smtp.yourdomain.co.za
Port: 465
SSL: Enabled
Login Details
- Username: Your full email address (for example, john@yourbusiness.co.za)
- Password: The password assigned to your email account that was provided during set up.
Tip: Always enter your full email address as your username.
2. Access Your Email Through Webmail
If you don’t want to use an email application, or you’re away from your usual device, you can access your email through Webmail using any internet browser.
With Webmail, you can:
- Read and send emails.
- Reply and forward messages.
- Organise your inbox.
- Access your mailbox from almost any internet-connected device.
If you’re unsure how to access Webmail, see our How to Access Webmail guide.
Email Set Up FAQ
What is the difference between IMAP and POP?
For most users, IMAP is the recommended option.
IMAP keeps your emails synchronised across all your devices, meaning any emails you read, send, or delete will stay up to date whether you’re using your computer, phone, tablet, or Webmail.
POP downloads emails directly to your device and is generally only recommended for advanced or specific use cases.
Can I use my email on my phone and computer?
What username should I use when setting up email?
Can I access my email without installing software?
If you experience any difficulties accessing your email account or configuring your mail client, the Blue Digital team is available to assist with email setup and troubleshooting.